Shipping policy
At Loomindo Official, we are committed to delivering your embroidered jackets, designer jackets, and apparel quickly and securely throughout the United States.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Standard Shipping
Delivery Time: 5–8 Business Days
Available throughout the United States.
Express Shipping
Delivery Time: 2–4 Business Days
Available for select locations within the United States.
Shipping costs are calculated at checkout based on the delivery address and selected shipping method.
Free Shipping
We offer Free Standard Shipping on all U.S. orders over $99.
Free shipping promotions may vary during special sales and seasonal campaigns.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can use the tracking information to monitor the status and estimated delivery date of your package.
Shipping Destinations
Currently, Loomindo Official ships within the United States.
We may expand to additional countries in the future.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is entered:
Contact us immediately at support@loomindo.com
Address changes can only be made before the order is shipped.
Loomindo Official is not responsible for orders delivered to incorrectly provided addresses.
Lost, Stolen, or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery becomes the responsibility of the carrier.
However, if you experience issues with delivery, we will do our best to assist you.
Loomindo Official is not responsible for:
Lost packages marked as delivered
Delays caused by weather conditions
Carrier service interruptions
Customs or government actions
Incorrect shipping addresses provided by customers
Damaged Shipments
If your order arrives damaged:
Contact us within 7 days of delivery.
Include your order number.
Provide clear photos of the damaged item and packaging.
We will review the claim and provide a replacement, exchange, or refund when applicable.
Multiple Shipments
In some cases, orders containing multiple items may be shipped separately to ensure faster delivery.
You will receive tracking details for each shipment if applicable.
Order Cancellation
Orders may be canceled within 12 hours of purchase.
After processing or shipment, orders cannot be canceled and must follow our Return & Refund Policy.
Contact Us
For shipping-related questions, please contact:
Loomindo Official
📧 Email: support@loomindo.com
🌐 Website: www.loomindo.com
Thank you for shopping with Loomindo Official. We appreciate your trust and look forward to delivering premium-quality jackets and apparel to your doorstep.
